If your game does not download, or if an error message appears, please see the following help articles: The Big Fish Games app (Game Manager) will redirect you to the website to download the game(s). To view specific order details, click View Order to open that specific purchase history. If you want to view your purchases without downloading them, you can view it by selecting My Order History from the menu. If prompted, click OK or Run to confirm the installation.Or, open the Window menu in your browser and select Downloads. Safari users: To open your downloads folder, press and hold the CMD and Option keys, then press L.Or, open the tools menu in your browser and select Downloads. Microsoft Edge/Internet Explorer, Firefox, and Google Chrome users: To open your downloads folder, press and hold the Ctrl or CMD key on your keyboard, then press the J key.Here's how to locate your downloads folder: If you clicked 'Save File', please find and open the game file to start installation.(If you're using Firefox, choose Save File. Click the Downloadable Game button next to the game.You c an install your purchased games anytime from the Big Fish website.
Once a game is installed, an Internet connection is no longer required to play. Keep in mind, the Order History page and the Download page have been separated. How do I reinstall a game I've already purchased?
